Introduction
Token Talent Performance Management empowers organizations with a flexible and intelligent goal management system. It allows HR leaders and managers to track employee goals in real-time, encourage progress, and deliver continuous feedback.
Goals in Token Talent can be measured using any unit and are designed to align with both organizational objectives and individual performance growth.
Token Talent’s goal system is built on the globally recognized S.M.A.R.T. framework, ensuring every goal is:
- Specific – Clearly defined and focused.
- Measurable – Quantifiable through data or metrics.
- Achievable – Realistic and within reach.
- Relevant – Aligned with business objectives.
- Time-bound – Attached to a specific timeframe.
These SMART goals encourage consistent progress reviews, helping employees adjust behaviors daily rather than waiting for annual performance reviews. With Token Talent, employees can also set personal goals for self-improvement, productivity, or time management — promoting autonomy and accountability.
Social Element of Goal Setting
Goals in Token Talent aren’t just about metrics — they’re about connection.
The platform includes a collaborative goal communication system that allows employees to interact directly with their managers, mentors, or team leads. This two-way communication fosters real-time feedback, mentorship, and alignment throughout the goal execution process.
Are Goals the Same as KPIs?
Not exactly — but they work hand in hand.
A Key Performance Indicator (KPI) measures the level of success an employee achieves in key areas of responsibility. KPIs are often static, ongoing, and tied to job descriptions. However, goals are dynamic, adaptable, and focused on actionable steps that help employees achieve those KPIs.
For instance:
- A KPI might be “Increase client satisfaction by 15%.”
- Supporting goals could be “Conduct weekly client feedback sessions” or “Improve service response time by 10%.”
Using Token Talent, managers can easily translate KPIs into SMART goals, track progress over time, and adjust based on performance trends or external challenges.
Assigning Goals with Token Talent
Token Talent introduces an advanced and time-saving concept: Assignee Groups.
Assignee groups simplify the goal assignment process. Instead of manually assigning goals to individuals, HR teams can set dynamic rules that automatically assign goals based on departments, reporting lines, or locations.
For example:
- “Everyone in the Sales department”
- “Everyone reporting to the CTO”
- “All employees based in the UAE”
As employees change departments or roles, Token Talent automatically updates their goal assignments, ensuring seamless performance tracking and relevance.
You can also create nested assignee groups, allowing for layered, organization-wide goal distribution — or even assign goals directly to individual employees when needed.
Cascading Goals: Aligning Teams with Organizational Objectives
In Token Talent, the concept of Cascading Goals ensures that top-level organizational goals are broken down into individual and team-level objectives.
This ensures everyone works toward shared outcomes while maintaining clarity about their specific contribution.
Token Talent supports multiple cascade strategies, enabling flexible and fair goal distribution:
| Cascade Strategy | Description |
|---|---|
| Previously Available | Each employee receives an identical goal copy — ideal for personal development goals like “Attend training 10% of work time.” |
| Fair | The target is equally divided among all group members. Example: A goal of 1000 units for 100 employees gives each 10 units. |
| Fair with Adjustment | Similar to Fair but adds a percentage increment (e.g., 10%), offering flexibility for varying workloads. |
| Hierarchic Split | Splits targets across organizational levels, assigning weights to departments and individuals. Ideal for large organizations. |
| Hierarchic Split with Reserve | Reserves a fixed percentage for managers or key contributors while cascading the rest hierarchically. |
| Policy-Based | Allows complete customization through Token Talent’s policy engine, where organizations can design custom split strategies. |
Each cascading strategy ensures that goals are transparent, measurable, and equitable, driving collective achievement across all levels.
Tracking Cascading Goals in Token Talent
Once a goal is assigned and published, Token Talent transforms it into individual goals linked to a shared objective. This allows teams to work collaboratively toward one target while maintaining individual accountability.
Managers can:
- Monitor cascading goals through intuitive dashboards.
- Track contributions from every team member.
- Identify areas for improvement through real-time analytics.
- Drill down into performance layers to see how departments or individuals are progressing toward shared objectives.
Goals are automatically updated and summarized daily, ensuring up-to-date performance visibility. Token Talent empowers managers to actively manage goals throughout the year, not just during annual review periods.
Defining Policies and Custom Strategies
Token Talent includes a powerful Policy Editor, compliant with DMN2 standards, allowing HR teams to design and implement custom rules for goal distribution and evaluation.
Policies use logical inputs and outputs — for example, defining how to split a target across departments or employees based on predefined criteria.
This gives organizations full control to tailor goal-setting processes to their unique performance structures and business models.
Publishing Cascaded Goals
Creating and publishing a cascaded goal in Token Talent is simple.
When defining a goal, users can easily select whether it’s a standard goal or a cascaded one. The platform automatically prompts for additional configuration options based on the chosen cascade strategy.
This seamless process ensures that managers and HR teams can align, distribute, and track goals effortlessly, driving performance at every organizational level.
Conclusion
With Token Talent Performance Management, organizations can transform their goal-setting process from static checklists to dynamic, growth-oriented systems.
By integrating SMART goals, KPI alignment, cascading strategies, and policy-based customization, Token Talent empowers HR leaders to build a culture of transparency, accountability, and continuous improvement.
Whether you’re a small business or a large enterprise, Token Talent helps you create a performance ecosystem where every goal counts — and every employee feels valued.
